Abuse in hospital after payment was done

<p>I made my payment on the 23 May 2016.</p> <p>I was admitted into high care in hospital on the 29th of May due to severe illness and surgery needed. </p> <p>I was harassed every morning whilst in hospital this week after I explained payment was done and I would set up a new debit order arrangement when I'm out of hospital - mycrequests to be left alone whilst in hospital were ignored and I was called again this morning demanding a conversation to arrange the debit order. I am connected to drips - highly medicated and can hardly speak yet your staff show no understanding despite a payment was made. This is disgusting to abuse someone in hospital and to contact us to call after I explained my illness and not showing any understanding of my request to wait for me to contact you when I'm out of hospital. The caller today just refused to listen to me and insisted on the conversation. </p>