SK
Stefan K

1 reviews | Active since Nov 2015

30 Aug 2016, 09:04

Absolutely useless service

<p>These people do not know what they are doing. They send the wrong email to me. They have the wrong contact details of the person they are looking for and then send threatening emails to me. I have tried to phone them more than 5 times to correct this and still I receive their correspondance. I have not even dealt with Bayport Financial Services. I do not know where they get my details.</p>

0
Replies (2)
MBD
MBD's reply30 Aug 2016, 10:29
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA

MBD
MBD's reply14 Sept 2016, 09:30
Official

Dear Sir/Madam

With reference to your query logged on the 30 August 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.