NP
Nthabiseng P
1 reviews | Active since Nov 2023
18 Mar 2024, 15:26
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As MBD client, I just don't understand how can they show my full balance as monthly instalment. When I call to request a settlement letter, they promise to email it but don't deliver. Now they are tinting my name because it looks like I am not paying this account, yet they debit me 700 every month. Why should everything be so complicated with these company? under no circumstances can my balance be the same as the instalment. I want MDB to fix this mess they created and sent me my settlement letter with the correct balance and instalment.
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Replies (1)MBD's replyOfficial
18 Mar 2024, 16:01Dear Nthabiseng Phapang
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply18 Mar 2024, 16:01
Official
Dear Nthabiseng Phapang
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
