LD
Lihle D

1 reviews | Active since Sept 2023

08 Dec 2023, 11:32

😡😡😡😡

A person must first complain on this platform in order to be promptly assisted by this company.

Endless phone calls when collecting their money but when its time to issue paid up letters its always stories. It doesn't make sense to wait months for a paid up letter.

Its not fair that these creditors force us to deal with such companies🤦♂️

0
Replies (2)
MBD
MBD's reply08 Dec 2023, 11:47
Official
Dear Lihle Dungelo

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
MBD
MBD's reply12 Jan 2024, 15:58
Official
Dear Lihle Dungelo,

With reference to your query logged on 8 December 2023 at 11:47amIn respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind Regards 
Complaints Officer 
MBD