OM
Obakeng M
1 reviews | Active since Jan 2022
27 Oct 2022, 08:55
👎🏿
I settled my Standard Bank credit card in July 2022. MBD still won’t send me my settlement letter. Their supervisor is forever unavailable and since the agents are working from home, all they do is “ escalate” the matter. No communication whatsoever!
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MBD's replyOfficial
27 Oct 2022, 10:43Dear Mr Motohuneng
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply27 Oct 2022, 10:43
Official
Dear Mr Motohuneng
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
OM
Obakeng M's updateReviewer Update
27 Oct 2022, 19:33Thank you for my paid up letter.
OM
Obakeng M's update27 Oct 2022, 19:33
Reviewer Update
Thank you for my paid up letter.