1 reviews | Active since Feb 2024
5 years old ABSA account
I would really appreciate it if you guys stop calling me about an ABSA account I have paid up in 2021. I have sent you guys an array of emails proving to you that I have settled the account. I even told y'all that I spoke to a consultant at ABSA who assured me that my account is for closure anyway if I want to fast track it I can submit my paid up letter.
*** *** *** Are 3 companies which collected from me and I'm yet to receive my paid letter but unfortunately they are very good at playing hide and seek. What makes it worse is that the money I owed was just below 6K which I paid up in a space of a couple of months as I was paying 1.5K per month!!
Please stop harassing me and maybe assist me in getting my paid up letter from *** as she's from the last company I paid to.
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
Just think about it, I paid the 6K just from accumulated interest on a cheque account that was left open obviously in ignorance, why would I run away from paying R600? And the same thing is happening, ABSA kept my account from 2018 , even though there was no money coming in, never bothered to call me and make me aware, only to be bombarded by collectors in 2021 miraculously owing 6K, which I graciously paid, even though it was a pinch in my pocket.
I even went to ABSA Bank to enquire as I was worried that history might repeat itself, and lo and behold, it has!!
Sad indeed!!
Just think about it, I paid the 6K just from accumulated interest on a cheque account that was left open obviously in ignorance, why would I run away from paying R600? And the same thing is happening, ABSA kept my account from 2018 , even though there was no money coming in, never bothered to call me and make me aware, only to be bombarded by collectors in 2021 miraculously owing 6K, which I graciously paid, even though it was a pinch in my pocket.
I even went to ABSA Bank to enquire as I was worried that history might repeat itself, and lo and behold, it has!!
Sad indeed!!
Kindly be advised that we have referred the matter to our client and we will revert to you.
Kind Regards
Complaints Officer
MBD
Kindly be advised that we have referred the matter to our client and we will revert to you.
Kind Regards
Complaints Officer
MBD