SP
Santana P

1 reviews | Active since Sept 2019

10 Sept 2019, 13:43

11yr old account harrasment

I had a Virgin Active account in 2008 (11 years ago) I had a letter written up by a Dr to say I could no longer train and had the contract cancelled. MBD CALL ME ALL THE TIME and when they don't get the answer they want they shout and are extremely rude and they work me up and then hang up on me. This is 11 years ago and still having to deal with these uncouth people. Disgusting no wonder there is so many bad reviews and they called skellems

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Replies (2)
MBD
MBD's reply10 Sept 2019, 14:51
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Legal Collections (Pty) Ltd
MBD
MBD's reply10 Sept 2019, 15:50
Official
Dear Sir/Madam
With reference to your query logged on the 10 September 2019.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.  Kind regardsCOMPLAINTS OFFICER
MBD Legal Collections (Pty) Ltd