NS
Nomvuyo S

1 reviews | Active since Mar 2013

23 Mar 2015, 15:45

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I called these people to arrange for the payment which was supose to be due on the last day of every month. Just on the 23rd I receive an sms saying that they will start tracking my account from the 24th. I then called the consultant who handed me over to Doris (if i have the name right). The lady promised that they will take me out of NAIDO tracking system and wiull send me a conformation. After 3pm I called again no one could give me answers until I was handed over Sylvia who was politely RUDE and telling me that they will not be able to do it I must just leave it for thiis month. She couldnt even apologise for not informing me about this when I made the arrangement. Tell me if they are going to take the last money I have until I got paid, the same money I am using for petrol to come to work. If I loose the job where the am I going to get the money to pay them. Sylvia should have another way of speaking to people. As a manager or supervisor she iis quite on a High horse.

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Replies (1)
MBD
MBD's reply23 Mar 2015, 16:13
Official
Hello Nedikolo,

Dear Nedikolo

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC

Best regards,