NM
Nombulelo M

1 reviews | Active since May 2022

23 Feb 2024, 15:11

*****

MBD is *****ing me over, I'm handed over to them by absa. I made an arrangement on my account and I specifically told me I get paid on the 28th of each month and they need to debit my account on the 28th. They are tracking my account from the 23rd of each month and every time they come into my account there's no money meaning the debit bounces back. I pay R150 for each returned debit order, so by the time I get paid I owe my bank R1500 because I have two accounts with them that they are collecting.

I have called last month and was told that a supervisor will call me , I'm still waiting. Again yesterday received an sms confirming they will track my account from the 23rd AGAIN.....I CALLED THEM AND THEMBA PROMISED ME A SUPERVISOR WILL CALL ME .......IM STILL WAITING. How the hell do you expect me to pay when I owe the bank money because of your flawed system. SORT THIS **** OUT NOW!!!!!

0
Replies (2)
MBD
MBD's reply23 Feb 2024, 15:28
Official
Dear Nombulelo Mpangiso

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
NM
Nombulelo M's update23 Feb 2024, 15:41
Reviewer Update
Dear Complaints Officer, please note I will not be paying any of the accounts come this 28th should this matter not resolved by today and infact I will be talking to my bank to block you from coming to my account and you can what you best and take my name to credit bureau, do your best at it as you always look at your best interest but not the consumers. If you think I can't afford a lawyer, think twice.