1 reviews | Active since May 2022
*****
MBD is *****ing me over, I'm handed over to them by absa. I made an arrangement on my account and I specifically told me I get paid on the 28th of each month and they need to debit my account on the 28th. They are tracking my account from the 23rd of each month and every time they come into my account there's no money meaning the debit bounces back. I pay R150 for each returned debit order, so by the time I get paid I owe my bank R1500 because I have two accounts with them that they are collecting.
I have called last month and was told that a supervisor will call me , I'm still waiting. Again yesterday received an sms confirming they will track my account from the 23rd AGAIN.....I CALLED THEM AND THEMBA PROMISED ME A SUPERVISOR WILL CALL ME .......IM STILL WAITING. How the hell do you expect me to pay when I owe the bank money because of your flawed system. SORT THIS **** OUT NOW!!!!!
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
