1 reviews | Active since Jan 2022
0 STARS!! Pathetic!
You have me as an outstanding payer for my account. However this amount was paid in full in December already. I continued getting calls and the payment has not been updated on the ITC list. I contacted MBD and was told that my account was duplicated so it still reflects that I am outstanding. I have never had more than one account so this is an error on your side which is affecting my credit score and any purchases I am wanting to make.
I have been trying to fix this for nearly 2 months now and am growing very impatient.
I have also requested a letter from MBD stating the error and confirming that I have fully paid up my outstanding balance and I have been refused continuously.
MBD responded to my last review last month saying they would help and I have heard NOTHING!
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query raised the matter is receiving our attention and it has been referred to our client for investigation and further instruction. We will revert to you on receipt of feedback.
Kind Regard,
Complaints Officer
MBD
We acknowledge receipt of your query raised the matter is receiving our attention and it has been referred to our client for investigation and further instruction. We will revert to you on receipt of feedback.
Kind Regard,
Complaints Officer
MBD