None has been resolved

Good evening,

I had Dstv years ago and still have my decoder. I decided to take out the streaming package special 2 months ago for R676 which at first did not work, since they never connected it on dstv side.

This I found out after trying to connect the decoder again, since the streaming didn't work and paid an additional R170.

Then that did not work, so they realised the streaming service was never connected.

Now we are just streaming, and it is suppose to cost me R676 per month for 3 months. I paid R699 each month for 3 months now. Now my service is disconnected because they never disconnected the decoder!!!

We are not using the decoder!!! I have asked numerous times to please disconnect the decoder, since we are only streaming!

They have now cut my services, saying I owe them R434!!! It is NOT correct!!!

Please correct my account immediately since you (Dstv) actually owe ME money!!!!

I am sick of talking to people online for 2,5 months and this is still NOT SORTED!!!!

PLEASE RECONNECT MY SERVICES AND FROM NEXT MONTH I WILL PAY THE NORMAL INSTALLMENT FOR DSTV STREAMING!!!!

Thank you

Yolande Redelinghuys ***

I NEED A REFUND ON MY R699 I PAID THAT I CAN REAPPLY FOR STREAMING. I CAN NOT BELIEVE THE USELESS SERVICE I GET FROM DSTV!!!!!

I WANT IT SORTED OUT TODAY!!!! Show quoted text

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