Worst service at Louis Trichardt Mazda

I took my vehicle to Mazda at Louis Trichardt for a service and as I collected the vehicle later on, I immediately learned that it had some Malfunctions indicated and I then informed them and they fixed the errors which then was triggered 3 months down the line. I am tempted to pull the race card as the level of respond to my concerns from the service manager was unacceptable. My car has been abandoned outside for more than 3 hours as I waited by the reception and it has not been attended to regardless of the fact that I was told to bring the vehicle at 7AM which I did. I called customer service at Centurion to intervene and they advised me that they have limited control over the matter as they are far from Louis Trichardt branch and they also told me they have been advised that the vehicle is in the workshop as we speak and at that time I was standing next to my vehicle. The only regret I have was to service my vehicle at Louis Trichardt branch and as for the Mazda customer service, I am very disappointed as I expected so much from them.