TL
Tylah L

1 reviews | Active since May 2021

15 Mar 2023, 20:00

Squeezing breaks after a service when I specifically requested that it be fixed. Replaced the break pads on suggestion and they’re still squeezing. Got my car back dirty after the service. Had jokes made about my driving… and was told I’d be contacted abo

Hi, I had my car serviced at Mazda Woodmead on 02/02/2023.

I asked that my brakes be checked because they’re squeaking… I then get recommended to change my brake pads because they’re almost completely worn down … they’re not.

I change them, get charged R3090 to change them. (They cost 1700 at competitors). I pay - trusting that it’s Mazda so it’ll be done right.

The man at the dealership makes a joke about how I drive badly and I’m too heavy on my brakes. This was not amusing.

I get my car back dirty … because the vacuum “trips the power” … not even the slightest effort of dusting out my car mats or wiping the car down with a cloth was done.

I try and review the service with the link that’s sent to you in the email… it doesn’t work. I inform them, no one gets back to me.

My breaks are still squeaking. I then inform Mazda of this (06/03) and I’m told I’ll be contacted. I still have not been contacted.

What the heck is going on with the service industry. I’m highly disappointed.

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