Poor service on purchase of New Mazda CX-5

<p>I bought a new Mazda CX-5 in February this year. From day one I asked for a white car and when the invoice came it was for the red or silver one on the floor they used for demo's (according to them it is not demo models as it is not registerd as demo's, but it has 2000km on the clock). Eventually two weeks later I got my white Mazda. On delivery to me it was stil full of the sticky tape marks, when I queried them they told me they only wash it once. Further the driver side front wheel arch was also scratched. The salesman instrcuted us to bring in the vehicle the following week so they can replace it. That morning the vehicle was dropped at the service department, at 16:00 they phoned us to collect the vehicle. When we got there they told us that they did not have the part. They then told me I must come back in June, they will only have the part then. Today I contacted the workshop and now all of the sudden no one knows about this at all. I then went to the salesman and told him about the story, he was suprised to hear that it has not been fixed and according to him it was fixed the week after the sale. He told me he will contact the workshop and let me know. It is now 4 hours later and still no response. The service is really pathetic</p>