Mazda new vehicle breakdown, no after sale service

Mazda - New vehicle engine issue, aftersale service non-existant. My new Mazda 3 which only has 31 000 odd km's on the clock decided to break down yesterday, Fri at 15:30. The engine malfunction light came on. The book says don't drive any further. We contacted the branch where it goes in for service (last service 26/11/18). AA road side assist was only able to fetch the vehicle which we had to arrange, but we were left to sort our own way home. Best of all is no loan car, nothing. Imagine if we were stuck in a remote place somewhere, wow Mazda...... Mazda not interested in helping until Monday. Amazing all their promises when they want you to buy the car but they don't give a damn afterwards. It's shocking. I never had this experience with VW ever. Never should've changed brands. Now I know better.