1 reviews | Active since Jan 2014
Mazda Midrand refuses to replace battery while the car is still under warrant
<p> Hi</p> <p>I bought new mazda 3 in 2015 February in Mazda Midrand. The car is currently 20 months now. It has been flashing an engine light and i went to ask what is it for and they said it might be different things, then they asked that I book it in for check up. The engineer checked it and picked up that its the battery fault. The service consultant asked that I took it battery center for check up and also for confimation of what they told me. The battery center guys indicated that the battery is dead and needs to be replaced.</p> <p>When i went back to mazda midrand they told me that the battery cost will be on my account as the warrant is 1 year then I asked then how come the battery is dead within 2 year s of buying the car. The warrant manager said he is sorry he can not help me with those questions.</p> <p>Now my concern is that i recently bought the car and its still under warrant, its not even 2 years with me. they should replace the battery for free as the vehicle is still under warrantly. </p> <p>I'm not sure what my rights are with mazda in a situation like this. I have a feeling they should replace the battery and I feel they are running away from paying for that battery. I also feel it means they sold me an old car then, if the battery couldnt even last for 2 years.</p> <p>The technician indicated to me that actually most new mazda 3 drivers has reported many times the battery issue. It is obvious that the model has battery problem and mazda doesnt want to admit it and help their clients with resolving the issue.</p> <p> </p> <p>Regards,</p> <p>Thembile Hadebe</p> <p> ********** 599</p> <p> </p>
