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Zwelihle N

1 reviews | Active since Jun 2017

20 Jun 2017, 08:12

Fury Mazda Pinetown- Concerned client.

<p>I recently did my 45 000 KM service at Fury Mazda in Pinetown (16-05-2017), after fetching the car I realised that it was branded at the back (Written the name of dealership) without my concern and I also noticed that the car had a dent at the back (bumper) and the manager promised to fix it but he has not. A week later (26-05-2017) the car couldn't start and it had to be kick-started and I sent the car in on Monday (29-05-2017) at Fury Mazda Pinetown and they checked the battery and the results came back positive, the battery was still in a good condition. On Sunday (11-05-2017) the car did the same thing, and I sent a video clip to the manager and he said that the problem was the battery so he replaced it on Tuesday 13-05-2017 without charging me and later on he phoned telling me that I should pay for the battery because it only has a warranty for 12 months and this incident happened during the 14th month. My concern here is that my car is still new and it was brand new when I bought it, it only has 14 months but already the battery has been replaced and I have to R1254.00. I think the staff of Fury Mazda Pinetown exchanged my battery and I have consulted many people about this and they all say a battery runs up to 3 years or more even if you buy a car as a "used car". Do I have to pay for the battery or not? Please investigate this matter for me.</p>

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Replies (1)
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Zwelihle N's update20 Jun 2017, 08:17
Reviewer Update

My contact details are as follows:

Cell number: ********** 167

Email: **********

Fury Mazda Pinetown contact details:

Tel: **********

********** 106