Catastrophic customer care by Mazda

<p>I'm Marvel,I drove a Mazda 3 2015(Hatch), biggest mistake of my life!I have always been a fan for mazda cars but little did know that owning one can turn out to be a disastrous experience. on the 1st of April 2016.i was involved in an accident. My car was taken to Ferrum Panelbeater in Mokopane. It is about 5 months now and i havent received my car still, due to outstanding parts(due to arrive around November apparently) and certain snags that apparently Mazda could not fix and needed to be adviced by the factory. I am struggling with transport now, Mazda customer care consultant said she will loan me a car,she just needed to inform her boss-which he declined saying it is not Mazda's fault that things are the way they are. Mazda says the panel beater is guilty, Ferrum Panelbeatersays Mazda is guilty, MIWAY says they have authorized for all repairs to be done and they too are not guilty. now everyone is quite and i dont have a car, help or any way forward form Mazda, Ferrum Panelbeater or MIWAY!</p>