BAD AND UNACCEPTABLE SERVICE BY MAZDA
<p>I have purchased a brand new Mazda cx3 from Allen Joss in May which their srvice was good. Unfortunately i was involved in a car accident the same weekend after collecting the car from the dealership. The panel beater ordered the parts at Mazda Germiston and they didnt have other parts available. A BACK ORDER was made on the 15 June 2016 and upto now i haven't received all the parts. i was only informed yesterday by Mazda SA customer service official after random of follow ups that i will get 1 part on the 22 August and the remaining on the 19th September.</p> <p> </p> <p>Is this making impossible possible for customers fromMazda, i am struggling with transport and also icurring cost on something that i dont even have and because of the unavailable parts from Mazda. its now 3 months waiting for the parts and all i am told is to wait for September because there is nothing they can do.</p> <p> </p> <p>This is so hurtful, heartbreaking and disappointing. i cant even begin to exlapin the stress am under due to this. I really need those parts as in 2 month ago and the thought of waiting for another month is totally wrong. Why must i suffer like this?</p> <p> </p> <p> </p>