Mazda Edenvale
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Mazda Edenvale
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Windy P
1 reviews | Active since Feb 2026
9 Feb 2026, 20:10
Worst treatment at Mazda Edenvale
I took my car for annual service at Mazda Edenvale. I dropped it just after 7am. At 15:15 I arrived at the garage and they told me that my car was serviced they busy washing it I must pay which I did. I waited for my car until 16:40 they kept on telling me to wait while the other people just came, paid and took their cars. By 16:40 when I got to my car I found that it was not washed, it was still dirty. I arrived home very late as there was traffic congestion at that time and I was with a child. When I got home I realized that the service warning light was still on meaning that I paid R5999 for the service that was not done on my car. The following day I got a call from someone asking about the service. She said she was a supervisor I told her what's happened. She said she will talk to the manager. Till today, I'm still waiting for them. I want my money so that I can take my car for service. Always when I call they tell me that the manager is busy. Now my car says it passed due date for service and the service warning light is there as a proof that my car was not serviced. This is the second time they made me wait like this. It happened in 2023 all the people who arrived with me in the morning they fetch their cars and left and I was the only one who had to wait up until 17:00 for my car to get serviced. N. W Phahlamohlaka
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Windy P
1 reviews | Active since Feb 2026
9 Feb 2026, 20:10
Worst treatment at Mazda Edenvale
I took my car for annual service at Mazda Edenvale. I dropped it just after 7am. At 15:15 I arrived at the garage and they told me that my car was serviced they busy washing it I must pay which I did. I waited for my car until 16:40 they kept on telling me to wait while the other people just came, paid and took their cars. By 16:40 when I got to my car I found that it was not washed, it was still dirty. I arrived home very late as there was traffic congestion at that time and I was with a child. When I got home I realized that the service warning light was still on meaning that I paid R5999 for the service that was not done on my car. The following day I got a call from someone asking about the service. She said she was a supervisor I told her what's happened. She said she will talk to the manager. Till today, I'm still waiting for them. I want my money so that I can take my car for service. Always when I call they tell me that the manager is busy. Now my car says it passed due date for service and the service warning light is there as a proof that my car was not serviced. This is the second time they made me wait like this. It happened in 2023 all the people who arrived with me in the morning they fetch their cars and left and I was the only one who had to wait up until 17:00 for my car to get serviced. N. W Phahlamohlaka
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Nonhlanhla M
1 reviews | Active since Jul 2020
17 Sept 2025, 19:40
Poor Service from Mazda Edenvale
On the 21st of August 2025 my husband went to Mazda Edenvale to buy a left backlight for a Mazda CX5. They asked for the car Vin number which they were given and light was paid for R 4198.05. I went to fetch the light on a Saturday 23red of August i went to fetch the light she i got there, the guy Shoni Lino that ordered the light for us took out the tail light and we checked it. I then told him this light doesn't look like the tail lights i have. He went out with me and double checked the vin number then checked the lights and could also see that the tail light they had given me its not the same as the one that is on the car. He checked the number on the box and the one on his PC screen certain digits were not the same. He took pictures of my car's tail light and then the vin number as well. He told me that we will get feedback within the next week. We had to keep following up with them up until i was told to come into the dealership on Friday the 12th of September because they want to look at the PUK number of the one that is on the car, which they did same day. I was told that they cannot pick up the PUK number on the old one, their head office or Mazda Sour africa will get back to me. My husband followed up today 17/09/2025 and was told that it is not their fault that the tail light we have is not the same as the one they ordered is thebone that matches the vin number. Now we are being forced to take a tail light that will not work on the car and its different from the other one. Please note: we did not even take the light home, it was returned there and then. They don't want to give us same tail light and also do not want to refund us. We do not have the tail light and also no refund.
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Nonhlanhla M
1 reviews | Active since Jul 2020
17 Sept 2025, 19:40
Poor Service from Mazda Edenvale
On the 21st of August 2025 my husband went to Mazda Edenvale to buy a left backlight for a Mazda CX5. They asked for the car Vin number which they were given and light was paid for R 4198.05. I went to fetch the light on a Saturday 23red of August i went to fetch the light she i got there, the guy Shoni Lino that ordered the light for us took out the tail light and we checked it. I then told him this light doesn't look like the tail lights i have. He went out with me and double checked the vin number then checked the lights and could also see that the tail light they had given me its not the same as the one that is on the car. He checked the number on the box and the one on his PC screen certain digits were not the same. He took pictures of my car's tail light and then the vin number as well. He told me that we will get feedback within the next week. We had to keep following up with them up until i was told to come into the dealership on Friday the 12th of September because they want to look at the PUK number of the one that is on the car, which they did same day. I was told that they cannot pick up the PUK number on the old one, their head office or Mazda Sour africa will get back to me. My husband followed up today 17/09/2025 and was told that it is not their fault that the tail light we have is not the same as the one they ordered is thebone that matches the vin number. Now we are being forced to take a tail light that will not work on the car and its different from the other one. Please note: we did not even take the light home, it was returned there and then. They don't want to give us same tail light and also do not want to refund us. We do not have the tail light and also no refund.
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