Useless Customer Service

I will NOT Recommend Mazda Clearwater to anyone! They don't put in effort and definitely do not intend in keeping the customers happy. We work with what we have and if you don't like it, its your problem, that's the type of attitude I am sensing when dealing with them. They have Very Arrogant Managers who don't go out of their way in treating customers fairly. I was in the process of buying my 3rd Mazda from them in a period of 4 years, yet I am getting treated like this... I have put in an application on a CX3 Individual Auto as they were pressuring me to do so, even though the car is not even on their floor yet and they are still trying to come to an agreement with the lady who owns the car, the lady wants to trade her car in for the new CX30. It first started with an excuse that it's an business application and that takes longer, then they mentioned they are struggling to come to an agreement with the lady, of which they eventually advised me they are sorry but the deal is off, so when I started throwing my toys to the manager as to how they can let me put in an application on a car that is not on their floor yet and what they intend in doing to satisfy me as a client, only for the Manager to tell me sorry there is no deal, he actually had a rude attitude saying he is sorry but there is nothing they can do, didn't even offer that they will look for another car in the same specs I app**** for, I had to make that suggestion myself... Then the Manager eventually phoned me again saying the deal is going on with the lady trading in her CX3 and they are now hoping to finalize the agreement, however I now have to pay R 20,000 more as they had to offer the lady more. However their internal communication is so bad, that the lady assisting with the Finance Applications also did not even know the car is not even on their floor yet... This has been going on since the beginning of February 2021. So Today, my Salesman phones me and says they are going to re-apply for a New 2021 Mazda CX3 Individual Auto Model with the exact specs I wanted and will give me a whopping R 13,000 Discount bringing the amount of the car to R 437,000 from R 450,900 (What a Huge Discount for all my trouble I had to go through). To put the cherry on top, clearly the Manager did not listen to me when I advised him the reason why we wanted to apply for this car, is to pay less per month, now they expect me to pay more... Just trying to take Fat chances if you are asking me. My point is they don't treat customers fairly, are Very Arrogant especially given the fact that I am actually a well known client at that specific Mazda, yet they don't intend doing anything to make it worth my while at all... I will NEVER EVER Buy a Car from them again and I will NEVER Refer anyone I know to them........