JR
Jane R
1 reviews | Active since Dec 2009
04 Mar 2023, 21:36
I just want my spare keys PLEASE Noni,I'm sure the drivers are back now
I'm not first time buyer,but the treament I received from Mazda Clear water would make me feel like buying a car is a nightmare. I'm not going to explain a long story, I just want my spare keys delivered to me PLEASE, as promised by Noni when I was collecting my license disk. as for your collegue Marzahne, I have no words to describe her level of service, so I will keep it to myself. I will just say good luck to the people that have to deal with her. Noni please arrange the delivery of my spare keys, I stay in the north and can't keep on driving to that side of town to collect, I came there twice already.
Helpful (0)
Replies (2)0
Replies (2)
Mazda Clearwater's replyOfficial
06 Mar 2023, 15:35Hi Jane.
Thank you for bringing this under our attention & for taking our phone calls to resolve. Apologies for the inconvenience caused.
As per the agreement the spare key for your vehicle will be delivered to your home on Wednesday.
We look forward to having a great relationship with you from here on forward.
Yours sincerely, Mazda Clearwater Management team
Thank you for bringing this under our attention & for taking our phone calls to resolve. Apologies for the inconvenience caused.
As per the agreement the spare key for your vehicle will be delivered to your home on Wednesday.
We look forward to having a great relationship with you from here on forward.
Yours sincerely, Mazda Clearwater Management team
Mazda Clearwater's reply06 Mar 2023, 15:35
Official
Hi Jane.
Thank you for bringing this under our attention & for taking our phone calls to resolve. Apologies for the inconvenience caused.
As per the agreement the spare key for your vehicle will be delivered to your home on Wednesday.
We look forward to having a great relationship with you from here on forward.
Yours sincerely, Mazda Clearwater Management team
Thank you for bringing this under our attention & for taking our phone calls to resolve. Apologies for the inconvenience caused.
As per the agreement the spare key for your vehicle will be delivered to your home on Wednesday.
We look forward to having a great relationship with you from here on forward.
Yours sincerely, Mazda Clearwater Management team
JR
Jane R's updateReviewer Update
08 Mar 2023, 19:28I have finally received the spare keys. That's 1 query resolved , i am in process of reporting your F&I Marzahne to the relevant authorities for adding a product on my finance without doing proper need analysis or explaining the product to me. So, this is not the last time you are hearing from me. It is clear that this was for her own gain, on my expense.
JR
Jane R's update08 Mar 2023, 19:28
Reviewer Update
I have finally received the spare keys. That's 1 query resolved , i am in process of reporting your F&I Marzahne to the relevant authorities for adding a product on my finance without doing proper need analysis or explaining the product to me. So, this is not the last time you are hearing from me. It is clear that this was for her own gain, on my expense.