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Molebogeng M

1 reviews | Active since Jun 2019

26 Jun 2019, 08:10

Defective motor vehicle from a dealer (Mazda-Clear water)

I would like to report a matter in terms of: Consumer Protection Act No 68 of 2008 (CPA).

In July 2018 I bought a 2017 second hand Mazda CX-5 2.0 Active A/T motor vehicle from a dealership (Mazda-Clear water), although I have had satisfactory use of the vehicle for the last four months; I discovered that the vehicle loses balance on the freeway when you reach the 120 speed or when immediately park it will still move. I did report the matter to Mazda-Clear water (the dealership) in April 2019 when the car was due for service. I was informed that unfortunately they are unable to check the car on the road as they are not allowed to drive at a speed of 120km; however they did check and can confirm that the car is in good condition.

On the 29 May 2019 was involved in a car accident at work, while waiting for the security to open the boom gate, the car rolled forward and the brakes failed causing the car to be a write-off and me to be injured

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Replies (1)
Mazda Clearwater
Mazda Clearwater's reply26 Jun 2019, 09:26
Official
Hi Molebogeng, Thank you for your review - We would like to assist in getting this issue sorted for you. Please send us and email with your vehicle details so we can investigate and ensure we assist you ASAP. Apologies for any inconvenience caused. Please email ***.