Terrible establishment

I visited the Maxis branch on my way from Johannesburg to Durban yesterday (28 December 2015). There are a few points that you should note: <br> 1. The gents toilet facilities were terrible (flooded urinal, waste paper on the floor, tissues everywhere, terrible smells). <br> 2. I was looking forward to a beef burger only to be advised that you guys were out of stock of beef patties (waitress told this to me after i had sat down). <br> 3. The ice cream machine was not working hence we could not get any milkshakes. <br> I was not the only one who felt that things were terrible at this branch. A customer before me refused to pay for her lunch and was arguing with the manager. I had a child that was troubling and as a result did not have the time to take this up with the manager. <br> I tried calling your customer care line today only to get an automated voice message requesting me to leave a message (are you guys not working on a normal day). I also tried to go onto your website to lodge a compliant to no avail. <br> It was a terrible experience and I would not recommend anyone to visit this establishment again unless you are forced too.