Online Servive is Terrible

Placed order on 6 March. Was informed no stock. Agreed to delay delivery because stock would arrive the next week. After a week nothing, no follow up. I called was told still no stock, they will follow up. Later the same day called that they found stock and would send it.

Delivery happened 23 March. Items missing, informed Maximed immediately. Have had to wait for a week courier company and Maximed confirm I haven’t received my items, still have not received my items or refund. Today is 30 March and the issue I have is constantly having to call Maximed to find out where we in the process. I paid for items, didn’t receive it should I still be following up a week later when refund will be processed. Terrible customer service