1 reviews | Active since Mar 2015
THE MATTRESS COMPANY RANDFONTEIN
I ordered a bunk bed online, as instructed when I was in your shop purchasing a mattress. I received a call today to say that the bed will only be arriving end of March or in April, when I instructed the lady (Leane) that I was not satisfied with this and wanted my money returned so I could purchase a bed somewhere else she advised that she first needed to find out if this was possible and that she would phone me back. It has now taken her more than two hours to find out and call me back!!!! I am according to law allowed to cancel my purchase!!! I am sick and tired of bad service. I expect to be called!!! I will be naming and shaming your company on every platform available to me until I get satisfaction!!!
