The service is simply not there.

I've been attempting to purchase two items since Friday, 28 November, up until today (02 December 2025). Despite contacting four different staff members across two branches, I still have not been assisted with basic information regarding the product or an invoice even after sending all relevant details. If this level of difficulty is not a clear indication to avoid using this company, then I don’t know what is. The service is simply not there. Rather take your business elsewhere.