EM
Evelyn M
1 reviews | Active since Nov 2021
24 Nov 2021, 19:48
Broken chairs
Hellopeter please help me. The salesman Chris at Mattress and Couch Factory Outlet did not tell me about the assembly cash. He was interested in the big sale he is getting from me. I bought Glass Table with four 4 chairs. When this items were delivered I was shocked to be told about assembly cash and which I didn't have. Chris was phoned and told the guys to assemble n must not tell head office. After an hour they left the *****s were loose and falling. I phoned him and he agreed to come fix the chairs up until now. I'm here with broken chairs. I have the communication where he agrees he will fix them
Thank you in advance
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Mattress and Couch Factory Outlet Quagga's replyOfficial
25 Nov 2021, 15:46Good day. Thank you for your review.
You were informed about the assembly charge before you payed for the items to which your response was "My 21 year old son will assemble it".
Upon delivery, you refused to allow our drivers to leave until they assembled the chairs and held them against their will.
However, out of courtesy, we will send an assembler out to you to help you fix the issue.
Thank you.
You were informed about the assembly charge before you payed for the items to which your response was "My 21 year old son will assemble it".
Upon delivery, you refused to allow our drivers to leave until they assembled the chairs and held them against their will.
However, out of courtesy, we will send an assembler out to you to help you fix the issue.
Thank you.
Mattress and Couch Factory Outlet Quagga's reply25 Nov 2021, 15:46
Official
Good day. Thank you for your review.
You were informed about the assembly charge before you payed for the items to which your response was "My 21 year old son will assemble it".
Upon delivery, you refused to allow our drivers to leave until they assembled the chairs and held them against their will.
However, out of courtesy, we will send an assembler out to you to help you fix the issue.
Thank you.
You were informed about the assembly charge before you payed for the items to which your response was "My 21 year old son will assemble it".
Upon delivery, you refused to allow our drivers to leave until they assembled the chairs and held them against their will.
However, out of courtesy, we will send an assembler out to you to help you fix the issue.
Thank you.