RB
Robert B
1 reviews | Active since Dec 2016
05 Dec 2016, 10:02
Worst Service Ever
<p>Orderd a Watch from Matt Arend on the 25 November 2016, delivery was supposed to be 3 days after order.</p> <p>To Date no delivery of the watch and no answer when i try to contact them.</p>
Helpful (0)
Replies (1)0
Replies (1)
Matt Arend Timepieces's replyOfficial
25 Jan 2017, 16:50Dear Robert,
We sincerely apologize for the unnecessary delay and have done the following:
- Delivered your timepiece
- Issued complimentary R250 gift voucher
- Internal and external system updates for current/future client satisfaction
We hope that the above has resolved this matter to your full satisfaction.
Matt Arend Timepieces's reply25 Jan 2017, 16:50
Official
Dear Robert,
We sincerely apologize for the unnecessary delay and have done the following:
- Delivered your timepiece
- Issued complimentary R250 gift voucher
- Internal and external system updates for current/future client satisfaction
We hope that the above has resolved this matter to your full satisfaction.