DB
Deon B

1 reviews | Active since Dec 2015

31 Dec 2015, 13:05

*******!

*******! *****! They make promises and if you cancel your order after 3weeks of waiting for a 2to3 day delivery they make excuses for not paying back your money! Since the 7desember they wont pay our money back. Dont do business with them!

0
Replies (1)
Matt Arend Timepieces
Matt Arend Timepieces's reply06 Feb 2017, 16:31
Official

Dear Deon,

Thank you for your valued feedback.

We apologize for the delays and for the disappointment that you encountered with our business and have done the following:

  1. Refunded your money back to you
  2. Issued R250 gift voucher
  3. Updated all internal and external systems to ensure optimal client satisfaction

We hope that the above has resolved this matter to your full satisfaction.

Sincerely

Matt Arend Client Care