Terrible service

<p>The watch I purchased was defective so when I requested to return it for a replacement they informed me that I would have to courier it even though I did not break the watch. Which cost me time and money.</p> <p>The watch was deliverd on the 7th of March but they never confirmed recieving the watch or when my replacement would be delivered.</p> <p>After contacting them they claim to not know where the watch is and will find out where it is as soon as possible.</p> <p>Now 5 days later, they still have not made any contact with me. I have tried to call all 3 of the numbers listed and they just ring, one goes straight to a voicemail system. Number: CPT ********** , JHB ********** , DUR ********** 873.</p>