STILL HAVE NOT RECEIVED WATCH

I purchased a watch online from the Matt Arend site on the 30th November. Made all payments including delivery fee of R95 and was informed that item will be delivered within 7days. Still no watch and no communication from Matt Arend regarding the whereabouts of my watch. I have made a few attempts to speak to the customer care where I get the same response of backlogs or them also waiting for their suppliers in JAPAN for more stock. Please do not be fooled this is the worst online purchasing experience that I have experienced and I am a frequent online purchaser. To all the potential buyers BEWARE because the service here is appalling and I wont recommend it to anyone even at the lowest prices!!!!!