New watch doesn't work

I bought a brand new watch from Matt Arend on the 1st April 2015 and returned the watch on the 17th Aug 2015, less than 6 months old. As soon as you removed the watch from your arm, after a couple of hours the watch start losing time, even after winding it up. They told me on the 17th Aug 2015 that it's normal and that's the way the watch has been manufactured, it seems you need to wear the watch 24/7. This statement is totally ridiculous, any normal watch doesn't work like this. I would not have purchased the watch, if I knew how it works. Please be aware that these watches are cheap for a reason, not good quality. They've got my money and watch, best deal ever for Matt Arend.