Matt Arend Time Pieces of sh*t.

Bought a watch from Matt Arend in May last year . Within 2 to 3 weeks it stopped working and was replaced. In February this year the 2nd watch stopped working and I was informed that the Jhb branch of Matt Arend closed down. I contacted Matt Arend in Cape Town and after several messages I wad forced to pay for the courier costs to Cape Town and back. At first the person I spoke to couldn't find any record of my watch being booked in for repairs. I eventually got a watch back from them with a strap that was replaced and losing atleast 15 minutes every 2 hours. I sent them a message straight away but only got a reply 3 days later. This time around they offerd to pay the courier costs and off to Cape Town with my watch, again. After seversl messages and tussles I was informed that any threats made in the form of exposi g Matt Arend products and bad service, would be regretfull to me. I asked for a refund and the owner Matthias himself told me that if the watch was not 100% after the 2nd repair, he would grant me a refund. Needless to say, got my watch back again after 2 weeks and it's still not working 100% . This something else is not working as it should. Now I'm being told that they won't give me a refund as my watch is now out of it's warranty period. I must pay an extra amount of money then they'll consider swapping my watch for another model. I was also informed that will wait for the Consumer Commission consultant to contact them before they will do anything.