KP
Kayley P

1 reviews | Active since Sept 2014

22 Dec 2016, 19:42

Block you off their pages after honest feedback

<p>I have ordered a few of thier watches. Two were delivered broken and one broke after 6 months. I posted a comment on their Facebook page and they then blocked me off their page. As far as I know companies are not allowed to do this. Consumers have rights, especially when advising the company of their bad experiance. If you look at their FB page, any order has been a bad experiance for consumers, and their watches go for R1000 +. So anoid with this company, and the way I have been treated... I will warn people on every form of social media. </p>

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Replies (1)
Matt Arend Timepieces
Matt Arend Timepieces's reply13 Jan 2017, 15:08
Official

Dear Kaylee, we are presently trying to contact you to discuss the case and find a positive resolution for you.

Please let us know when is a good time to call you.

Matt Arend Client Care