1 reviews | Active since May 2017

29 May 2017, 15:54

Bad quality, worse service!!!

<p>Bought a watch from them on Friday, the next day it stopped working. Took it back and they wouldnt refund me, but insisted that they would send me another watch. Now I cant afford the courier fees and now they have my money and I have no watch. R1100 down the drain. Taking this to my lawyers now as Matt Arend dont respond, and dont give any feedback whatsoever.</p> <p>Dont buy their watches, terrible quality! Chine Mall sell more reliable watches</p>

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Replies (1)
's update30 May 2017, 08:07
Reviewer Update

Matt Arend has resolved this issue very speedily and ha sent my timepiece to me at their cost. I am very impressed with their service and customer care and withdraw my nasty comments about Matt Arend. Thus far I am very impressed with the lengths they have gone to, in order to satisfy my needs. Thank you Matt Arend