Water bill crisis

Our municipal account hiked from Maybe R4000 to R25 000 and when we enquire it was Water usage,that was in 2019.We went to the office and the Municipal manager indicated that it was abnormal for a household to Consume such units,he even indicated that The consumption seems similar to all swimming pools in Welkom.

We were promised that the matter will be addressed. Went back several times as Electricity was blocked due to the hiking water readings.

As I write this text ,We got an sms to say we owe R110 000 ,I nearly fainted.When I enquired again Inwas told that if the leakage is inside the house it is our responsibility,but there is no leakage (Who can ignore leakage and not report it?

Was told again that maybe it is leaking underground and we are still liable,how will we know if it is leaking underground.

It has been 6years without getting any help ,now our Electricity will be blocked on the 28th.

We do not even have a lawn,we use Prepaid Electricity.R110 000 for what?