NC
Naledi C
1 reviews | Active since Jul 2017
21 May 2019, 10:54
CANCEL THIS DAMN THING, DON'T FORCE THIS ON PEOPLE!!
I want this contract cancelled and some Gina Perumal from Mathemagics/Ecigus refuses to do as I say. Is this how you treat customers fairly by shoving things by force? CANCEL THIS CONTRACT OR DEAL WITH MY LAWYERS. YOU WILL NOT BE GETTING ANY PAYMENT FROM ME.
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MatheMagics's replyOfficial
22 May 2019, 09:12Dear Client
Your contract was signed on the 14/02/2019. (more than 3 months ago) The software was demonstrated to you in detail which you have acknowledged and signed with the sales consultant.
You were thereafter sent a welcome message via email on the 16/02/2019, however you have not requested for further assistance or technical support.
Stipulated on our contract, all contact details are provided as well as an email address.
Technical support is available from Monday to Friday from 8.30am till 6 pm.
Saturday from 8.30am till 12.30 pm.
We are more than willing to assist with technical support and/or other queries.
Be assured with our best service.
Thank you
Ecigus - a disturber of Mathemagics
Your contract was signed on the 14/02/2019. (more than 3 months ago) The software was demonstrated to you in detail which you have acknowledged and signed with the sales consultant.
You were thereafter sent a welcome message via email on the 16/02/2019, however you have not requested for further assistance or technical support.
Stipulated on our contract, all contact details are provided as well as an email address.
Technical support is available from Monday to Friday from 8.30am till 6 pm.
Saturday from 8.30am till 12.30 pm.
We are more than willing to assist with technical support and/or other queries.
Be assured with our best service.
Thank you
Ecigus - a disturber of Mathemagics
MatheMagics's reply22 May 2019, 09:12
Official
Dear Client
Your contract was signed on the 14/02/2019. (more than 3 months ago) The software was demonstrated to you in detail which you have acknowledged and signed with the sales consultant.
You were thereafter sent a welcome message via email on the 16/02/2019, however you have not requested for further assistance or technical support.
Stipulated on our contract, all contact details are provided as well as an email address.
Technical support is available from Monday to Friday from 8.30am till 6 pm.
Saturday from 8.30am till 12.30 pm.
We are more than willing to assist with technical support and/or other queries.
Be assured with our best service.
Thank you
Ecigus - a disturber of Mathemagics
Your contract was signed on the 14/02/2019. (more than 3 months ago) The software was demonstrated to you in detail which you have acknowledged and signed with the sales consultant.
You were thereafter sent a welcome message via email on the 16/02/2019, however you have not requested for further assistance or technical support.
Stipulated on our contract, all contact details are provided as well as an email address.
Technical support is available from Monday to Friday from 8.30am till 6 pm.
Saturday from 8.30am till 12.30 pm.
We are more than willing to assist with technical support and/or other queries.
Be assured with our best service.
Thank you
Ecigus - a disturber of Mathemagics