CS
Cheyanne Steyn-Lyon

1 reviews | Active since Jul 2017

23 Nov 2022, 18:12

Stay away from Match properties and dont let them manage your houses

When applying through this company and you are on debt rescue they shy you away from anything even if you get someone who can sign assurity they still treat you as if you are worthless of getting somewhere - The reason for being on debt rescue is to assist us with our debt we are not overly in debt! We earn 3 to 4 times more than the rent being asked but we still get put down in having the opportunity to rent the house through them. I will never recommend them for any rental agency as their communication is terrible and they dont even give you a chance we have requested 2x to speak to the manager but we get nowhere we are more than capable of affording this house as we currently paying our rental every month without fail! Other agencies are very fast to assist us with assurity 3x peope earining hard earned money.

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Replies (2)
CS
Cheyanne Steyn-Lyon's update23 Nov 2022, 18:39
Reviewer Update
We have even gone over and over with them our budget and how we can afford the house as we earn 3x more as well as our assurity person earns a bladdy good salary as well as his credit score is exceptional - Their excuses just doesnt make sense and they just contridict themselves perhaps they just like other agencies who discriminate against *** people
Match Properties
Match Properties's reply07 Mar 2023, 17:32
Official
Dear "Vatnie***nie" 
I am really sorry you felt minimised for being under Debt Review. 
We pride ourselves for our extremely stringent Tenant selection criteria. However, someone under Debt Review is actually a pretty safe candidate as you are typically allocated an amount to spend on your rental.
I take your feedback very seriously that you did not receive good communication and that you didn't receive quick feedback and can only apologise for your experience.