Still no response!

Complaint emailed to the Customer Services on the 05/07/2015, and followed up on 08/07/2015 due to no response or feedback received.<br> Wrote report on Hello Peter on 10/07/2015. <br> Finally received a call from Michael at the Jewelry Team on 13/07/2015 to discuss my complaint, he was very vague on the details of complaint and even admitted he is not to fami**** with the details of my complaint. He advised he will investigate further and was promised a call back on the 14/07/2015. I am still waiting... it is now 17/07/2015. Not following through on your commitments reflects badly on the company. <br> <br> Please note: to date I still have not received a response on my email complaint.<br> <br> Please keep in mind that as an ex-customer, I now also play the role of advertiser. I want to make this clear, based on my experience with the service you provided, I cannot in good faith recommend your company/store to anyone I know.