nF
nadia F

1 reviews | Active since Jun 2017

13 Jun 2017, 09:48

poor service

<p>Bought a bag and purse from the store in clearwater which was very expensive , was told it was geniune leather.</p> <p>after using it for 2 months the bag starts tearing</p> <p>I then took it back and was told its not geniune leather and that i was misled.</p> <p>there is nothing they can do at this point.</p> <p>highly dissappointed</p> <p> </p>

0
Replies (2)
Mat & May
Mat & May's reply13 Jun 2017, 10:06
Official

Hi Nadia,

Thank you for bringing this to our attention.

We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.

We apologize for the inconvenience caused.

The Field Manager will make contact with you directly to resolve this complaint.

Your patience and understanding is appreciated.

Regards,
The Mat & May Customer Care Team

Best regards,

Mat & May
Mat & May's reply13 Jun 2017, 10:06
Official

Hi Nadia,

Thank you for bringing this to our attention.

We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.

We apologize for the inconvenience caused.

The Field Manager will make contact with you directly to resolve this complaint.

Your patience and understanding is appreciated.

Regards,
The Mat & May Customer Care Team

Best regards,