No Feedback: 5 months

I visited the Gateway branch to have my glasses sent to the Repair Centre. Since leaving my glasses August 2015, I have not received a phone call with regards to the status of the product. Even when I visited the Kiosk and left details for a callback on numerous occassion, no one has contacted me back at all.<br> Being a TFG Customer for a number of years, I find this utterly dissapointing coming from such a supplier. This day 19/01/2016, I tried making contact with the Area Manager Cronin Frank numerous times, left voicemals, no callback as yet. I cant Imagine how TFG will bounce back from this in my books....