good Customer service

On numerous occasions I have gone to mat and may at canal walk and been served by Melissa. She is always helpful, friendly and has excellent knowledge of the products on her shelves. If she does not have stock of something you are interested in, she always goes that extra mile to try obtain it from another store, always keeping me up to date on the progress of it. As a result, I have made many purchases from that branch and always go back to her. She is an asset to the Foschini group. Well done Melissa !<br> <br> However, on another note, and of HUGE concern to me is that Melissa or whoever the manager/assistant is on duty on the later shift is left alone in that store which not only puts them at risk but also the customer. I was in the store on Thur evening when a potential incident could have taken place. It left me feeling quite shaken. Iim quite surprised in lieue.of all the recent security issues CW has experienced that any shop in the centre would leave any staff member alone. I tried several times on Frid to call your Foschini HO to speak to someone about this leaving voice messages, to no avail. I would have preferred to discuss this on telep as I feel this is unacceptable