CM
Claire M

1 reviews | Active since Nov 2015

19 Aug 2016, 09:47

Continued BAD BAD SERVICE......

<p>Yet again the store in Greenstone - FIFI the lady working there has hung up the phone and is now dropping my calls! Repaired sunglasses were meant to be in on MONDAY 15th AUGUST 2016 after Ray Ban and the store - Dalton - called me to assure me they would be in.</p> <p> </p> <p>Hanging up on me and dropping my call is TOTALL UNACCEPTABLE. PLEASE don't tell me there are issues with there phones - i have calle dother stores - NO PROBLEMS!!</p> <p> </p> <p>I will never ever buy anything from them again - and will never recommend them!</p> <p> </p> <p>I expect a call from Mat & May - and i expect something to be done about this now!!!</p> <p> </p> <p>ONCE AGAIN - SHOCKING SHOCKING SERVICE! WISH I HAD NEER BOUGHT MY GLASSES FROM THEM! AND IF THEY WEREN'T SO EXPENSIVE - I WOULDN'T BOTHER FETCHING THEM EVER AGAIN!</p>

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Replies (1)
Mat & May
Mat & May's reply23 Aug 2016, 14:02
Official

Hi Claire,

We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.

We apologize for the inconvenience caused.

Your patience and understanding is appreciated.

Regards,

The Mat & May Customer Care team