Bad service and con service received

<p>Hello guys, I recently discovered after dealing with the atrocious service at the fix previously fashion express and mat and may, there is a owing amount on my account. About 2 - 3 years the staff at fashion express allowed ******* purchases up almost 10000 on my account without my knowledge or consent. I then spoke to the manager and to make things or the situation tolerable I negotiated the person in wrong to repay the amount over a year and to have the cellphone insurance removed. To find out this year the kept charging a blocked account cellphone insurance. Now R 600 on the account I phoned accounts I explained the situation and they never removed it after making 6 inquiries about this. They never apologised followed up or attempted to right the second wrong. They told me to get the manager at the store then get in contact with a regional. Until today I did not receive one call from them I am going to seek legal action and will be taking this to the papers and social media</p>