kR
khathu R

1 reviews | Active since Sept 2012

22 Dec 2015, 16:07

Bad Service and Attitude

I bought a Cellphone in May 2015, in the 6 Months I bought it I only used it for 3 Months, I took the phone in for repairs 3 times already, the last time I picked the phone was last Friday the 18 of December and is broken again<br> <br> I spoke to the store manager Nhlanhla about my challenge and she said there is nothing that she can do, I paid R4000 for phone and this is an inconvenience, and this is not fear to me since in not spending money every time I travel to the repair stores<br> <br> I even wrote a motivation to the supplier to give an alternative since the phone was repaired so many times in a couple of months <br> <br> Regards

0
Replies (1)
Mat & May
Mat & May's reply23 Dec 2015, 10:19
Official
Hello MUTSHELO,

Good morning Khathu
Thank you for bringing this matter to our attention.
PLease be advised that your complaint will be forwarded to a member of the field management team.
You will be contacted soonest.
Kind regards
Jewellery Customer care