kR
khathu R
1 reviews | Active since Sept 2012
22 Dec 2015, 16:07
Bad Service and Attitude
I bought a Cellphone in May 2015, in the 6 Months I bought it I only used it for 3 Months, I took the phone in for repairs 3 times already, the last time I picked the phone was last Friday the 18 of December and is broken again<br> <br> I spoke to the store manager Nhlanhla about my challenge and she said there is nothing that she can do, I paid R4000 for phone and this is an inconvenience, and this is not fear to me since in not spending money every time I travel to the repair stores<br> <br> I even wrote a motivation to the supplier to give an alternative since the phone was repaired so many times in a couple of months <br> <br> Regards
Helpful (0)
Replies (1)0
Replies (1)Mat & May's replyOfficial
23 Dec 2015, 10:19Hello MUTSHELO,
Good morning Khathu
Thank you for bringing this matter to our attention.
PLease be advised that your complaint will be forwarded to a member of the field management team.
You will be contacted soonest.
Kind regards
Jewellery Customer care
Good morning Khathu
Thank you for bringing this matter to our attention.
PLease be advised that your complaint will be forwarded to a member of the field management team.
You will be contacted soonest.
Kind regards
Jewellery Customer care
Mat & May's reply23 Dec 2015, 10:19
Official
Hello MUTSHELO,
Good morning Khathu
Thank you for bringing this matter to our attention.
PLease be advised that your complaint will be forwarded to a member of the field management team.
You will be contacted soonest.
Kind regards
Jewellery Customer care
Good morning Khathu
Thank you for bringing this matter to our attention.
PLease be advised that your complaint will be forwarded to a member of the field management team.
You will be contacted soonest.
Kind regards
Jewellery Customer care
