Consultant not worthy his position

Good day.

For the 1st time on history at Master parts brackenfell I came across a gent that had a communication problem. I bought a part for my car he ask for the model I Give the model and I could see he's not interested helping me which is very funny because in customer service you should treat all your customers with pride this old doesn't have any pride in him he's cold. I ask him what's the difference between your brand and the other brand as good consultant would respond but this gend just said difference suppliers I cannot explain how sort of this old guy was I will never sit my foot in Master parts brackenfell again. At goeie hoop the consultant can break down difference between parts and which parts are best and what parts last longer.in the case of this old guy in Master parts he's clearly in the wrong company he should go to a company that deal with garbage because that would explain he's attitude. Very disappointed even tho he treated me like that I said thank you but it seems like he's just a bitter person that should retired. I hope Master part management can rid of him because he's the reason I'll never come back