Masterfit Kitchen, Owner Wenzel Herbst, Pretoria

I got this company to install for me a new kitchen, this include tile work and new cabinets, including a pantry cabinet. After the installation I inform the owner by e-mail that the work that was carried out was of poor quality and the work looks like it was done by a armature. The cabinet was chipped, the top cabinets bottom sides was full of holes that looks bad, kick plates was installed skew and joint wasn't in line, some places was covered up with filler. Some doors don't line up, hinges was skew and some places where the hinges was *****ed to the cabinet inside was stripped and the filled up with filler to try and correct it. This are only some of the problems.

On Masterfit Kitchen web page (https://masterfitkitchen.wixsite.com/website) they state that they have 15 years experience and a leader in the industry, they work, stand and help there customers step by step from beginning to end. The problem that I have experience was that they where never there, they never pick up the phone or called back, never replay on e-mail or WhatsApp doesn't matter what problem I had, they only contact my wife by WhatApp when it please them. The work was supposed to start 2 weeks after the deposit was paid. they only start 7 weeks later and instead of 2 weeks to complete the work it took 5 weeks and after this the work was poor.

I took pictures of all the problems and can supply it if its required.