WB
Warrick B
1 reviews | Active since Feb 2019
10 Jun 2019, 06:34
ZeroCare!!!
CAR-109744-93, Samsung TV collected for repair and confirmation of job card being opened received 5 April 2019. Quotation receieved 18 April, paid excess same day and received confirmation of parts being ordered also on 18th. Since this time no feedback provided by Mastercare unless I have initiated a request for same. To date I still have no idea where my TV is nor what the status of repair is. Can I PLEASE be advised as to when I can expect to see my TV again??????
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MasterCare South Africa's replyOfficial
19 Aug 2019, 12:21Dear Warrick - our sincere apologies for missing your review so late. We have checked your tv was repaired and delivered on the 4th July.
Once again please accept our apologies for the poor communication back then, and now on Hello Peter.
Warm regards and trust you are happy with the repair.
Greg
Once again please accept our apologies for the poor communication back then, and now on Hello Peter.
Warm regards and trust you are happy with the repair.
Greg
Best regards,
MasterCare South Africa's reply19 Aug 2019, 12:21
Official
Dear Warrick - our sincere apologies for missing your review so late. We have checked your tv was repaired and delivered on the 4th July.
Once again please accept our apologies for the poor communication back then, and now on Hello Peter.
Warm regards and trust you are happy with the repair.
Greg
Once again please accept our apologies for the poor communication back then, and now on Hello Peter.
Warm regards and trust you are happy with the repair.
Greg
Best regards,