K
Kim
1 reviews | Active since Oct 2021
20 Oct 2021, 15:40
Worthwhile
I have had a MasterCare account since they were Early Bird and it has proved worthwhile many times. The only side at the moment that needs attention is them answering the calls - it takes a few calls to get someone to answer. Also do not use their chatbot on their website, no one answers.
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Replies (1)
MasterCare South Africa's replyOfficial
20 Oct 2021, 16:18Dear Kim,
We are extremely happy to hear that you enjoy our service here at MasterCare.
Thank you so much for your kind words, and I will be sure to share your compliment with all the team members. Feedback like this encourages us to constantly improve our customer encounters by comprehending what we are doing well and what we can take a shot at. In this way, I appreciate you taking an opportunity to send us this supportive reaction.
In the event that you have any more inquiries, remarks, or concerns or compliments, please feel welcome to reach back out as we would gladly assist.
Sincerely,
Tania
We are extremely happy to hear that you enjoy our service here at MasterCare.
Thank you so much for your kind words, and I will be sure to share your compliment with all the team members. Feedback like this encourages us to constantly improve our customer encounters by comprehending what we are doing well and what we can take a shot at. In this way, I appreciate you taking an opportunity to send us this supportive reaction.
In the event that you have any more inquiries, remarks, or concerns or compliments, please feel welcome to reach back out as we would gladly assist.
Sincerely,
Tania
MasterCare South Africa's reply20 Oct 2021, 16:18
Official
Dear Kim,
We are extremely happy to hear that you enjoy our service here at MasterCare.
Thank you so much for your kind words, and I will be sure to share your compliment with all the team members. Feedback like this encourages us to constantly improve our customer encounters by comprehending what we are doing well and what we can take a shot at. In this way, I appreciate you taking an opportunity to send us this supportive reaction.
In the event that you have any more inquiries, remarks, or concerns or compliments, please feel welcome to reach back out as we would gladly assist.
Sincerely,
Tania
We are extremely happy to hear that you enjoy our service here at MasterCare.
Thank you so much for your kind words, and I will be sure to share your compliment with all the team members. Feedback like this encourages us to constantly improve our customer encounters by comprehending what we are doing well and what we can take a shot at. In this way, I appreciate you taking an opportunity to send us this supportive reaction.
In the event that you have any more inquiries, remarks, or concerns or compliments, please feel welcome to reach back out as we would gladly assist.
Sincerely,
Tania